Odoo Help desk
Deliver faster, smarter customer support with ticket tracking, automation, and reporting, smoothly integrated into Odoo.
Customer Support That Clicks.
With the Odoo-integrated Helpdesk app, you can assign, resolve, and analyze support tickets in just a few clicks, while keeping customers informed every step of the way.
Ideal for growing businesses that care about speed, transparency, and service quality.
Key Features
Convert emails, chats, or forms into tickets automatically.
Set response times, escalate based on urgency, and never miss a deadline.
Route tickets to the right agent based on tags, categories, or workload.
Customers can view ticket history, progress, and respond in real time.
Reply faster with saved responses and smart suggestions.
Add private notes or assign tasks between team members for complex issues..
Add private notes or assign tasks between team members for complex issues..
Smart Support = Happy Customers + Efficient Teams
Boost Resolution Speed
Quicker ticket handling, faster fixes, and fewer escalations.
Increase Customer Satisfaction
Transparent service builds trust and loyalty.
Reduce Manual Work
Automation saves hours on ticket sorting and follow-ups.
Data-Driven Decisions
Use reports to optimize staffing, spot trends, and improve service.
Empowered Support Agents
Give your team the tools they need to succeed, and scale.
Our Expertise in Odoo Services
At Taxonify, we’re here to help make Odoo Erp work for you. Whether you’re just starting with Odoo or looking to improve your current setup, we’ve covered you with services designed to make your business run smoother and smarter.
Ready to revolutionize your support system?
Book a free demo and discover smarter customer service inside Odoo.